Privacy Policy – Yarlagadda App

🔒 Your Privacy Matters

This policy explains how Yarlagadda App collects, uses, and protects your personal information. By using our app, you agree to this policy.

📋 Information We Collect

Name, phone number, email (only when you voluntarily provide)
Grievance details, photos, location (with your explicit permission)
Device information (model, OS version) for crash analytics
App usage data to improve performance

🔧 How We Use Your Information

To deliver citizen services (grievance redressal, appointments, welfare schemes)
To enable AI‑powered assistance (via Google Gemini API)
To ensure security and prevent misuse
To communicate updates or respond to your queries

🤖 Google Gemini AI & Third‑Party Services

We may send anonymised text prompts to Gemini API for generating suggestions or auto‑replies. No personal identifiers are shared. Other third parties: Firebase (authentication, database), Google Maps (location picker).

🔐 Data Storage & Security

Your data is stored securely on Firebase servers and your device. We use encryption in transit and at rest. You can request deletion of your data by contacting us.

📧 Contact for Privacy Concerns

If you have any questions or wish to delete your data, email us at mlasofficegannavaram@gmail.com.

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